Certificate III Business administration (Medical)

Tasks

• Office administration
• Interpret and apply medical terminology
• Apply principles of confidentuality
• Welcome visitors, patients and guests
• Respond to inquiries and requests
• Receive and distribute correspondence
• Answering and transferring phone calls

Future prospects

• CIV in Business
• Diploma of Business 

Also known as

• Medical receptionist
• Receptionist

If you like

• Office based
• Working as part of a team and independently
• Organised
• Customer service in a medical environment

You may also like

• Business
• Accounts administration
• Property services (Real estate)
• Business (Medical)
• Financial services
• Customer engagement

We look after

• Wages
• Allowances
• Annual leave & annual leave Loading
• TAFE/RTO fees
• Mentoring & support
• WHS/PPE

Fact

There are 46,700 workers who work as medical receptionists. (labourmarketinsights.gov.au)