Certificate III Business administration (Medical)

Certificate III Business administration (Medical)

Duration - 1 year
Study - TAFE/RTO
Study mode - work-based, online, classroom-based


  • Office administration
  • Interpret and apply medical terminology
  • Apply principles of confidentuality
  • Welcome visitors, patients and guests
  • Respond to inquiries and requests
  • Receive and distribute correspondence
  • Answering and transferring phone calls

Future prospects

  • CIV in Business
  • Diploma of Business 

Also known as

  • Medical receptionist
  • Receptionist

If you like

  • Office based
  • Working as part of a team and independently
  • Organised
  • Customer service in a medical environment

You may also like

We look after

  • Wages
  • Allowances
  • Annual leave & annual leave Loading
  • TAFE/RTO fees
  • Mentoring & support


There are 46,700 workers who work as medical receptionists. (Joboutlook.gov.au)


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